Frequently Asked Questions (FAQs)
At Kilimanjaro Handmade, we offer a diverse range of handmade treasures, including Handmade sandals, Bracelets, Earrings, Watch straps, and more. Each item is carefully crafted by talented artisans who bring their unique vision and expertise to every creation.
Yes, all of our products are handmade with care and attention to detail. We work closely with artisans who take pride in their craft, ensuring that each item is crafted with skill, passion, and authenticity
We are committed to maintaining the highest standards of quality in everything we do. We carefully vet our artisans and suppliers, ensuring that they share our commitment to craftsmanship, ethical practices, and sustainability. Additionally, we conduct regular quality checks to ensure that every product meets our rigorous standards before it reaches our customers.
Some of our artisans offer customization or personalized options for select products. Please check the product description or contact us directly for more information on customization options.
Placing an order is easy! Simply browse our website, select the items you'd like to purchase, and add them to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. If you have any questions or need assistance, feel free to reach out to our customer support team.
Shipping times vary depending on your location and the specific product you've ordered. We strive to process and ship orders as quickly as possible, and you can expect to receive a tracking number once your order has been dispatched. For more detailed information on shipping times, please refer to our Shipping Policy or contact our customer support team.
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us within [number] days of receiving your package to initiate a return or exchange. For more information on our return policy, please refer to our Returns & Exchanges page.
If you have any questions, concerns, or feedback, our customer support team is here to help! You can reach us via email at Info@kilimanjarohandmade.com or through our Contact Us page on the website. We strive to respond to all inquiries promptly and provide the best possible assistance to our valued customers.
CONTACT US FOR ANY QUESTIONS
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